General Questions

Consult the Frequently Asked Questions (FAQ) page for general inquires.

HERE Online Support

Submit your comment or question via the online contact form.
Complete the form below for questions that our FAQ could not answer.

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HERE Phone Support

For phone support, contact the HERE Customer Call Center at the following number:

+1 866-481-1317

Tuesday - Saturday, 7:00am-1:00pm AET

If you need assistance outside of these hours, please use the online contact form to receive a reply by email or leave us a voicemail and we will return your call during open hours.