Product for Cadillac XTS 2016
This is a non-refundable map update product. Once opened, it cannot be returned.
Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in hundreds of cities, counties and metropolitan areas across the United States, Canada and Mexico. You can confidently drive through unfamiliar or recently changed areas. This latest edition provides updated Points of Interest to help you find the way to where you want to go quickly and efficiently.
YOUR VIN IS REQUIRED
This map update USB will be created specifically for your vehicle and cannot be used for any other vehicle. In order to customize your USB product, you will be required to provide your vehicle's VIN. For instructions on where to locate your vehicle's VIN, please click here. Accuracy is very important when entering your VIN, the update will not work if an incorrect VIN is provided.
Due to unusually high demand, there may be a delay in shipping your order. Expedited shipping will not be honored.
If you purchased a map update in the past year - you likely already have this version. To confirm - Search for the following POI using your navigation system. If you see this POI then you already have the 2020 version: Nike-Clothing Store. 1261 Woodward Ave, Detroit MI
- United States
Shipping & return policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167
Representatives are available Monday through Friday, 9:00 am to 7:00pm EST.