General Motors Navigation System Product
GM - Connected Nav Radio System Map Update V.2018
Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in hundreds of cities, counties and metropolitan areas across the United States, Canada and Mexico. You can confidently drive through unfamiliar or recently changed areas. This release provides updated Points of Interest to help you find the way to where you want to go quickly and efficiently.
Please note: This is a non-refundable map update product. Once opened, it cannot be returned .
Please note this USB will be created specifically for your vehicle and cannot be used for any other vehicle. In order to customize your USB product, you will be required to provide your vehicle's VIN. For instructions on where to locate your vehicle's VIN, please click here. Accuracy is important when entering your VIN.
After installing this update, when using voice recognition with the Navigation System, certain street types may not be recognized including the following—Burgs, Common, Curve, Fall, Knoll, Meadow, Oval, Overpass, Parkway, Rapid, Trafficway, Underpass, and Well. If a particular street type is not recognized via voice recognition, you will need to enter the address manually in "Destination Entry".
Shipping & Return Policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Call the HERE Customer Service Center at 1-888-628-6277.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167
Representatives are available Monday through Friday, 9:00 am to 7:00pm EST.